Authorization for Vehicle Service
Official Authorization for Vehicle Service Form
At a glanceOn October 26, 2026, Alberta is replacing the paper Authorization for Vehicle Services form with an online authorization completed through a verified Alberta.ca Account. Businesses can continue to complete eligible vehicle services for customers. The change is how an individual customer provides authorization.
Direct Link to Authorization for Vehicle Services.
For Dealerships, Fleet Companies and Other Account Holders
Effective October 26, 2026, the Government of Alberta is eliminating the paper Authorization for Vehicle Services form and replacing it with an online authorization completed through a verified Alberta.ca Account. After that date, the paper form will no longer be available or accepted.
This change is being implemented to better protect Albertans from vehicle registration fraud. Paper authorizations have become increasingly vulnerable to misuse, particularly where personal information has been compromised through third-party data breaches.
Your organization can continue to complete eligible vehicle services for customers. The main change is how an individual customer provides their authorization. When a customer wants your organization to complete a vehicle service on their behalf, the customer must submit the online authorization using their own verified Alberta.ca Account.
For a dealership transaction, the customer authorizes the dealership organization using the dealership name and MVID. If the vehicle will be registered jointly, each applicable owner, lessee or registrant must complete a separate online authorization.
Where your organization has an established account-holder or courier arrangement with our registry office, the arrangement may continue. The online authorization confirms the customer has authorized the dealership organization. Existing requirements for supporting documents, signing authority and the vehicle service still apply.
Please review this information with employees who coordinate vehicle registrations or other registry transactions. If you have questions about how the change affects your account-holder arrangement, please contact us at (780) 987-3344 or Devon.regteam@gmail.com.
Frequently Asked Questions
For dealerships, fleet companies, commercial carriers and other organizations that complete vehicle services for customers or maintain an account-holder relationship with a registry office.
What is changing
What is changing on October 26, 2026?
Why is the paper form being replaced?
Can dealerships and other businesses still complete services for customers?
Yes. The same services available under the paper Authorization for Vehicle Services form remain available. The change is to the authorization process, not the list of eligible services.
How the online authorization works
Who must complete the online authorization?
How does a customer provide authorization?
- Sign in to a verified Alberta.ca Account.
- Complete the online Authorization for Vehicle Services form.
- Identify the individual or organization being authorized and the vehicle service requested.
- Submit the form. If successful, the authorization is recorded on the customerâs Motor Vehicle file.
- Provide the authorized party with the information and documents needed to complete the service.
What confirmation does the customer receive?
The customer receives an email confirming that the authorization was successful. The confirmation states that the authorization is valid for 14 days, reminds customers with a joint file that each applicable party must submit an authorization, and lists the documents the authorized party must bring.
Information your customer will need
What information should the business obtain from the customer?
The business should obtain the information and documents needed for the requested service. To help the registry agent locate the authorization, available information may include the customerâs MVID, driverâs licence or identification number, licence plate number, or authorization confirmation email.
How long is the authorization valid?
The authorization remains valid for 14 days. It is intended for a specific service and remains on the customerâs file only for the period reasonably required to complete that service.
What if information in the authorization is incorrect?
Critical information must be correct, including the vehicle make, VIN, client name, driverâs licence or identification number, and the service requested. A new authorization is not required for a minor discrepancy such as an incorrect colour shade or a slight variation in the model description.
Dealership transactions
Can a dealership register a vehicle for a customer?
What dealership information does the customer enter?
- The dealershipâs organization name.
- The dealershipâs MVID.
- The vehicle service being authorized and the vehicle information required by the online form.
Who completes the authorization for a jointly registered vehicle?
Authorizing the organization and using established arrangements
Can an established dealership and registry-agent courier arrangement continue?
Yes. Where a dealership account holder and registry agent have an established courier arrangement, that arrangement may continue. The customer authorizes the dealership organization using its organization name and MVID.
Does the customer identify the courier as the authorized representative?
No. In an established dealership account-holder courier arrangement, the dealership organization is the authorized party. The courier transports documents and applicable licence plates between the registry office and the authorized dealership under the established arrangement.
Who signs the registration documentation for the dealership?
An individual authorized to act for the dealership, such as a Finance Manager or another employee with appropriate signing authority, signs the applicable registration documentation on behalf of the dealership. Under an established courier arrangement, the authorized dealership representative may review and sign the documentation when it is delivered to the dealership.
Does the online authorization replace other transaction requirements?
No. The online authorization confirms that the customer has authorized the dealership or other identified party. All other applicable transaction, supporting-document, signing-authority and policy requirements continue to apply.
Organizations, fleet vehicles and special situations
Does an organization use the online form for a vehicle owned by the organization?
Can one corporation authorize another corporation using the online form?
No. The online form is available to individuals. Where a corporation has a Power of Attorney in place, the applicable Confirmation of Power of Attorney documentation must authorize the representative, attorney or third party to request the service. Where an ownership document lists both a corporation and an individual, the individual may use the online form to authorize another organization, subject to all policy requirements.
When the online form applies
What if all parties attend the registry office?
The online authorization is not required if all applicable parties are present. They must meet the signing, identification and documentation requirements for the service.
What if the customer cannot create or access a verified Alberta.ca Account?
Preparing for implementation
What should our organization do before October 26, 2026?
- Review this FAQ with employees who coordinate vehicle registrations or other registry services.
- Confirm the organization name and MVID customers should enter when authorizing the organization.
- Update customer instructions and remove references to the paper Authorization for Vehicle Services form.
- Encourage customers who may need the service to create and verify their Alberta.ca Account before the transaction.
- Review any established account-holder or courier arrangements with your registry office.
Where can customers get help creating an Alberta.ca Account?
Customers experiencing account-related issues may contact eServices for assistance.
Who should our organization contact with questions?